Books Genuine provides a full refund if:
- a) you have not downloaded the item(s), and
- b) the purchase was made in error.
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Q: Do we provide refunds?
If you have purchased your item(s) in error please do not download the items(s) and contact us right away. We will refund your money.
However, if you have downloaded the item(s) before asking for a refund, we consider you to have bought them.
